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Shipping & Order Pick ups
Orders may be picked up in New Glasgow, Nova Scotia or at any events we are vending at if pre-arranged. You will be contacted to make pick up arrangements when your order is complete.
Orders can be shipped worldwide via Canada Post. Costs will be automatically calculated by Canada Post at checkout based on the weight and size of items purchased and shipping method chosen. If I am able to ship your items for a significantly cheaper cost, a refund for the difference will be issued.
Please remember, this is a one person small business, eating shipping costs is not something I can do. Shipping costs money.
Payment Options
Online you may use a variety of credit cards, PayPal, or e-transfer. Pick up orders can also be paid by cash. At in-person events, credit card, debit, e-transfer, or cash will be accepted.
E-transfers can be sent to nethernerdcreations@gmail.com
Order processing & Delivery times
Orders are processed within 24 hours of receipt. If you have made a custom order, please allow sufficient time for your item to be created. Pre-orders will be completed at the indicated time on the listing.
Delivery times are dependent on Canada Post and their partner carriers in other countries.
Damages & Lost Packages
If your package is lost or damaged, I will submit a claim through Canada Post and do my best to get a replacement to you as soon as possible. Please contact me to start the process. For damaged items, please include photos of the damage that I can submit to them.